We ship worldwide, cover all customs and duties, and keep you updated every step of the way. We handle the logistics so you can focus on the fun part — creating your dream furniture.
At a glance
• Free shipping to the continental United States, Canada, Saudi Arabia, Australia, Singapore, Japan, and Hong Kong
• Worldwide shipping available
• All customs, duties, and import taxes included
• All shipments fully insured
• Curbside or white glove delivery available
• Local pickup available in Los Angeles and New York
• Tracking updates provided throughout
Where we ship
Adorn Croft ships internationally. If you can receive a delivery, we can get your piece there.
Free shipping is available to the continental United States, Canada, Singapore, Japan, and Hong Kong. For everywhere else, we will quote you based on your location and item. Just send us your postcode and what you have in mind.
All customs clearance, duties, and import taxes are included in every international shipment. Nothing unexpected will be waiting for you on delivery day.
Delivery options
Every Adorn Croft order is delivered with care. We offer two delivery options so you can choose what works best for your space and setup.
| Delivery Type | What’s Included | Cost |
|---|---|---|
| Standard | Curbside delivery | Free |
| White Glove | Brought into the room of your choice, unpacked and placed | Additional fee, varies by location and item |
To add white-glove delivery to your order, contact us at info@adorncroft.com and we will confirm availability and pricing for your area.
Delivery timeframes
All timeframes below cover both production and shipping from start to finish. Your piece is made to order, so we want to give you a realistic picture of the full journey from the day you place your order to the day it arrives.
United States
| Item Type | Estimated Delivery |
|---|---|
| Small items | 1-2 weeks |
| Large furniture | 4–6 weeks |
Local pickup is available in Los Angeles and New York.
Europe
| Item Type | Estimated Delivery |
|---|---|
| Small items | 1-2 weeks |
| Large furniture | 6-10 weeks |
Hong Kong, Singapore, & Japan
| Item Type | Estimated Delivery |
|---|---|
| Small items | 3–4 days |
| Large furniture | Up to 2.5 weeks |
All other destinations
| Item Type | Estimated Delivery |
|---|---|
| Small items | 1–2 weeks |
| Large furniture | 6–10 weeks |
Need a more specific estimate for your location? Contact us at info@adorncroft.com and we will give you a clearer picture.
Tracking & updates
You will never have to chase us down for information. Once your order is on its way, our team will send you tracking details and keep you informed at every stage.
If anything changes, you will hear from us first.
Receiving your order
Every shipment is fully insured during transit. When your piece arrives, an adult signature is required upon delivery.
We recommend inspecting your furniture as soon as it arrives. If you notice any visible damage to the packaging or the piece itself, please note it with the delivery driver before signing. This makes it much easier for us to resolve any issues quickly on your behalf.
Damaged shipments
Although rare, damage during transit can happen. If your piece arrives in a condition that concerns you, here is what to do:
1. Take clear photos of the product and packaging
2. Email info@adorncroft.com within 48 hours
3. Include your order number and a brief description of the issue
If the damage is severe, please refuse the delivery. This allows us to resolve the issue as quickly as possible for you.
Shipping FAQs
Can I request expedited shipping?
Yes, expedited shipping is available through couriers such as DHL and TNT. Contact us at info@adorncroft.com with your product selection and delivery address and we will provide a quote.
Can I arrange my own shipping?
Yes, if you prefer to arrange your own freight pickup, contact our team at info@adorncroft.com and we will coordinate packaging and collection on our end.
What comes in the box?
Every shipment includes your Adorn Croft piece and any applicable accessories or product guides. An invoice will be sent to your email after purchase.
Can I request a handwritten gift note?
Yes, if your order is a gift, we are happy to include a handwritten note. Just mention it at info@adorncroft.com when you place your order.
Where can I pick up my order locally?
Local pickup is available in Los Angeles and New York. Contact us at info@adorncroft.com to arrange a collection time.
Contact Us
Have a question about our shipping policy? We are here to help.
Reach us anytime at info@adorncroft.com and we will get back to you as soon as we can.