Shipping Policy
At Adorn Croft, every piece is carefully crafted and shipped with trusted logistics partners worldwide.
Because many of our designs are custom or made-to-order, delivery timelines vary depending on the item and destination.
Quick Overview:
- Free shipping in the continental United States, Canada, Asia, and Australia
- Worldwide shipping available
- All shipments are fully insured
- All customs duties, tariffs, and import taxes are included
- Periodical tracking updates are provided once your order ships
Estimated Delivery Times
All shipments are fully insured for your peace of mind.
Delivery timelines depend on two stages:
- Order processing/preparation
- Shipping transit time
United States
| Item Type | Processing Time | Delivery & Shipping Time |
|---|---|---|
| Small items | 1–2 business days | 1–2 weeks |
| Large furniture | 1–2 business days | 4-6 weeks |
Customers may also choose local pickup from our logistics warehouse in Los Angeles or New York to reduce total cost.
Europe
| Item Type | Processing Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Small items | 1–2 business days | 1–2 weeks | 1–2 weeks |
| Large furniture | 1–2 business days | 6–10 weeks | 6–10 weeks |
Local pickup may be available in Germany and the UK.
Asia
| Item Type | Processing Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Small items | 1 calendar day | 3 days | 3–4 days |
| Large furniture | 3 days | 1-2 weeks | Up to 2.5 weeks |
Shipping updates will be provided within the same or the next business day.
Other International Destinations
| Item Type | Processing Time | Shipping Time | Estimated Delivery |
|---|---|---|---|
| Small items | 1–2 business days | 1–2 weeks | 1–2 weeks |
| Large furniture | 1–2 business days | 6–10 weeks | 6–10 weeks |
Our logistics team works with international freight partners to coordinate door-to-door delivery worldwide.
Most large furniture orders arrive within 6–8 weeks, depending on the destination.
Shipping Costs
Free shipping is available within the continental United States, Canada, Asia, and Australia.
For other regions, shipping costs vary depending on:
- Furniture size
- Destination
- Freight carrier
To receive a shipping estimate, please email us with:
- The product(s) you are interested in
- Your postcode
Our team will provide a quote as soon as possible.
Customs & Import Fees
For all international deliveries, customs clearance, duties, and import taxes are included in our shipping arrangements.
Our logistics partners manage the customs process to ensure smooth delivery.
We welcome international orders and have always shipped products worldwide.
If additional documentation is required for your country, our team will assist you.
Delivery & Receiving Your Order
All shipments are fully insured during transit.
Upon delivery:
- An adult signature is required
- Please inspect your furniture immediately
If visible damage is present, please note it with the delivery driver before signing.
Damaged Shipments
Although rare, damage during transit can occur.
If your item arrives damaged:
- Take clear photos of the product and packaging
- Email us within 48 hours at info@adorncroft.com
- Include your order number and description of the issue
If the damage is severe, please refuse the delivery so we can resolve the issue quickly.
Assembly
Most Adorn Croft furniture arrives fully assembled.
Some pieces may require minimal setup, such as inserting cushions or support frames.
If assistance is needed, our friendly team can have a call with you to guide you through the process.
Shipping FAQs
Where do you ship?
We ship worldwide using trusted courier and freight partners.
If you are unsure whether we deliver to your location, please contact us, and we will confirm.
Can I request expedited shipping?
Yes, expedited shipping may be available through couriers such as DHL or TNT.
Please contact us with your product selection and address for a quotation.
Can I arrange my own shipping?
Yes, customers may arrange their own freight pickup if preferred.
Please contact our team to coordinate packaging and collection.
What is included in the delivery package?
Each shipment may include:
- Your Adorn Croft product
- Accessories (if applicable)
- Product guide (if applicable)
- A handwritten gift note (if requested)
An invoice will also be sent to your email after purchase.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Our team will be happy to assist you.